LGBTQ+ Travelers Will Lead the Recovery

Many of the same reasons that make the LGBTQ+ market segment unusually valuable for travel brands and destinations are the same ones that make them important to the travel recovery: On average, we have more disposable income and fewer children than our mainstream counterparts. We’re resilient, we’re loyal, and we’re easily reached through LGBTQ+ media

The Future Is Genderless

This is the text of Billy Kolber’s remarks at the TED-Style IGLTA Travel Talk, closing out the IGLTA 2019 Global Convention, Delivered April 27, 2019. You can’t provide personalized, authentic service to LGBTQ+ people if you don’t understand who we are, and feel comfortable engaging with us. When travel destinations and brands say they’re LGBTQ+

What Tourism and Hospitality Businesses Need to Know about Non-Binary ID

In February 2019, the International Air Transport Association released new guidelines for the acceptance of non-binary passenger ID, and on March 22, 2019, United Airlines became the very first airline to implement these. Eleven countries issue passports with gender-neutral or third-gender markers, and eleven states in the US plus DC issue non-binary driver’s licenses. The