Services
Our Focus Is #TeamGuest
Our programs prioritize guest satisfaction resulting in personalized engagement with customers from the C-suite to the front line.
Our destination, company, and role-specific training provides knowledge and tools that help with:
- Understanding the specific issues and mindsets of historically underrepresented and excluded people
- Comfortable and confident engagement with people of
all identities
- Delivery of personalized, anticipatory service to everyone
Our consumer travel-focused background is a unique advantage in understanding how diversity issues play out in real-world scenarios and building practical, meaningful competency among staff. By helping employees understand diverse guests, they become more inclined to engage rather than retreat from interaction with them.
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Ready to Elevate Your Game?
Explore our comprehensive range of services tailored for every touchpoint of your customer journey.
Education & Training
From C-suite to front line, our Seven Secrets and Everyone Welcome training programs are available in live, online, white label, and asynchronous versions.
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Strategy & Marketing
We identify market potential and develop customized marketing plans for the highly profitable LGBTQ+ segment.
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Appearances
Our team shares its messages of inclusion on conference stages and panels all over the world. Book us for an appearance.
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