Services

Our Focus Is #TeamGuest

Our programs prioritize guest satisfaction resulting in personalized engagement with customers from the C-suite to the front line.

Our destination, company, and role-specific training provides knowledge and tools that help with:

    • Understanding the specific issues and mindsets of historically underrepresented and excluded people
    • Comfortable and confident engagement with people of
      all identities
    • Delivery of personalized, anticipatory service to everyone

Our consumer travel-focused background is a unique advantage in understanding how diversity issues play out in real-world scenarios and building practical, meaningful competency among staff. By helping employees understand diverse guests, they become more inclined to engage rather than retreat from interaction with them.

Ready to Elevate Your Game?

Explore our comprehensive range of services tailored for every touchpoint of your customer journey.

Education & Training

From C-suite to front line, our Seven Secrets and Everyone Welcome training programs are available in live, online, white label, and asynchronous versions.

Strategy & Marketing

We identify market potential and develop customized marketing plans for the highly profitable LGBTQ+ segment.

Appearances

Our team shares its messages of inclusion on conference stages and panels all over the world. Book us for an appearance.